Terms of Service for GuestGuru

Welcome to GuestGuru, an AI-powered WhatsApp Business Assistant that automates customer interactions. By using our service, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before using GuestGuru.

1. Service Description

GuestGuru provides an AI-powered WhatsApp Business Assistant that automates customer interactions, answers inquiries, processes orders, provides product information, handles support requests, and ensures customers have a seamless experience with your business. The service is delivered through WhatsApp Business API.

2. Subscription and Fees

GuestGuru operates on a subscription-based model. Business owners will be charged a monthly fee to use the service. Additional premium features may incur extra costs. All fees are non-refundable unless otherwise specified.

3. Your Responsibilities

As a business owner using GuestGuru, you are responsible for:

4. Intellectual Property

GuestGuru and its licensors own all intellectual property rights in the service, including the AI technology, software, and content. You may not copy, modify, distribute, sell, or lease any part of our service without prior written permission.

5. Disclaimer of Warranties

GuestGuru provides its service on an "as is" and "as available" basis. We do not guarantee that the service will be uninterrupted, error-free, or completely accurate. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

6. Limitation of Liability

In no event shall GuestGuru, its affiliates, officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of the service. Our total liability shall not exceed the amounts paid by you to GuestGuru over the 12 months prior to the claim.

7. Indemnification

You agree to indemnify and hold harmless GuestGuru and its affiliates, officers, agents, employees, and licensors from any claim, demand, loss, or damage, including reasonable attorneys' fees, arising out of your use of the service or violation of these Terms.

8. Modification of Terms

GuestGuru reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the service after any changes constitutes your acceptance of the new Terms.

9. Termination

GuestGuru may terminate or suspend your access to the service at any time, for any reason, without notice. You may cancel your subscription at any time, but no refunds will be provided for unused portions of a billing period.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Country/State]. Any dispute arising under these Terms shall be resolved through binding arbitration in accordance with the rules of the [Arbitration Association].

By using GuestGuru, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, please do not use our service.